BUSINESS ANALYST GLOBAL CUSTOMER SERVICES (GCS ...

R?f. jobup : 783268 | Date: 27 Sept 2012

1180 Rolle

CareFusion is a global corporation serving the health care industry with products and services that help improve the cost and safety of health care for generations to come.

The company develops market-leading technologies including Alaris? infusion pumps, Pyxis? automated dispensing and patient identification systems, AVEA?, AirLife? and LTV? series ventilation and respiratory products, ChloraPrep? skin preparation products, MedMined? services for data mining surveillance, NeuroCare neurological monitoring and diagnostic products, V. Mueller? surgical instruments and an extensive line of products that support interventional medicine.

CareFusion employs more than 14,000 people across its global operations and is looking for a

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BUSINESS ANALYST GLOBAL CUSTOMER SERVICES (GCS)

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Specific Responsibilities

• Collect key GCS data from Finance, Human Resources, Supply Chain, Quality and the regions.

• Convert the data into a GCS Balanced Scorecard

• Compare against targets and analyze the trends

• Support the Service Director in following-up ongoing projects

• Review the performance: Accurately prepare, analyze, present monthly, quarterly & reports with GCS Management

• Applies expertise to the most complex problems; coordinates work outside own area of expertise

• Interact with colleagues from different functions across the regions and questions the numbers collected? when necessary

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Skills and Competencies

• Leverages methods and approaches for data collection from other internal/external sources and best practices to address complex processes, situations or issues

• Ability to collect a huge amount of date and to optimize their utilization

• Assesses various stakeholders' opinions and appropriately integrates them into work/project plans

• Networks within the organization and maintains strong, long-term relationships

• Leverages understanding of the synergies between functions to serve customer needs

• Leverages trend data and knowledge of past experiences to identify opportunities to improve existing practices and generate practical solutions

• Engages colleagues by asking thought-provoking questions; maintains an open-minded attitude to generate possible solutions

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Desired Qualifications

• Bachelor's? Degree? in? Business? Administration or? Finance

• 1-5 years experience as Business Analyst within a matrix organization

• Excellent with MS Excel: Hands on with spreadsheets and data analysis

• Good understanding of P&L

• Excellent? written? and? verbal? communication ?in English(multi-lingual with a plus) with? the? ability? to? effectively? communicate? complex? business? issues? to? people? at? all? organization? levels

• Expert? in managing and prioritizing multiple projects

• Ability to work with matrix teams

• Travel 20 % of time

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Desirable Skills

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Your application can be sent to Ulrike VITOR: ulrike.vitor@carefusion.com

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Professions
Direction d'entreprise / d'un d?partement
Direction?de?filiale?/?d'un?d?partement
Droit / Fiscalit? / Conseil
Audit?/?Conseil
Industrie / Production / Technique
SAV?/?Maintenance

Lieu: 1180 Rolle

Type de contrat : Permanent 100 %

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Source: http://www.jobup.ch/fr/emploi/783268/business-analyst-global-customer-services-gcs

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